Privacy Policy

Last Updated: August 27, 2026

Synthenera (“Synthenera,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect information when you visit https://synthenera.com or contact us regarding our products and services.

1. Who We Are

Synthenera operates this website to provide information about chemical products and related services, including linkers and products for applications such as antibody-drug conjugates (ADCs), bioconjugation, click chemistry, and drug delivery.

Website: https://synthenera.com

If you have questions about this Privacy Policy or how we handle personal information, please contact us through our Contact page.

2. Information We Collect

We may collect information that you voluntarily provide when you submit an inquiry, request product information, request a quotation, or contact us through our website.

This information may include:

  • Name
  • Company or organization name
  • Email address
  • Phone number, if provided
  • Country or region
  • Product or product-related information
  • Quantity or application information, if provided
  • Inquiry or message content
  • Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited
  • Referring website
  • Date and time of visits
  • General website usage information

3. How We Use Your Information

We may use the information we collect to:

  • Respond to product and business inquiries
  • Provide product, technical, and application information
  • Prepare quotations and respond to requests
  • Communicate with customers, suppliers, and business partners
  • Manage potential or existing business relationships
  • Improve our website, products, and services
  • Monitor website performance and usage
  • Maintain website security and prevent abuse
  • Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information.

4. Contact Forms and Email Communications

When you submit information through a contact or inquiry form on our website, the information you provide may be transmitted to our designated business email account so that we can respond to your request.

We may use this information to communicate with you regarding product inquiries, quotations, technical questions, custom synthesis requests, and potential business cooperation.

Our website uses an email delivery service to help deliver website-generated messages to our designated business email account.

Please do not submit confidential, proprietary, or highly sensitive information through a public website form unless specifically requested and appropriate safeguards have been established.

5. Google Analytics

We use Google Analytics to help us understand how visitors use our website and to improve website content, performance, and user experience.

Google Analytics may collect information such as:

  • Website usage and interaction data
  • Device and browser information
  • Approximate geographic information
  • Referral information
  • Pages viewed and interactions with the website
  • Cookies or similar identifiers

Google Analytics uses cookies and similar technologies to measure website usage. We do not intentionally send directly identifying information, such as names or email addresses submitted through our contact forms, to Google Analytics.

Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.

For more information about how Google uses information from websites that use its services, please visit:

https://policies.google.com/technologies/partner-sites

You can also review Google’s Privacy Policy at:

https://policies.google.com/privacy

Google provides privacy controls and options relating to Google Analytics data collection.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for website functionality, security, performance measurement, and analytics.

Google Analytics may use cookies to measure visitor interactions and website usage.

You can manage or disable cookies through your web browser settings. Depending on the cookies disabled, certain website functions may not operate as intended.

Where required by applicable law, we will provide appropriate information and obtain consent for the use of non-essential cookies or similar technologies.

Google explains that Analytics primarily uses first-party cookies to measure interactions on websites using the service.

7. Hosting and Website Infrastructure

Our website is hosted using third-party website hosting and infrastructure services.

These service providers may process certain technical information, such as IP addresses, server logs, browser information, and other information necessary to operate, secure, and maintain the website.

We use such services only for legitimate website and business purposes and take reasonable steps to protect information processed through these services.

8. How We Share Information

We may share personal information with third-party service providers when reasonably necessary to operate our website, communicate with you, conduct our business, or comply with legal obligations.

These providers may include:

  • Website hosting and infrastructure providers
  • Email and communication service providers
  • Website analytics providers
  • Website security and technical service providers
  • Professional service providers acting on our behalf
  • Government authorities or other parties where required by law

We do not sell personal information to third parties for advertising or marketing purposes.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, managing business relationships, fulfilling contractual or legal obligations, and resolving disputes.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through our website.

11. International Data Transfers

Synthenera may communicate and conduct business with customers and partners internationally. As a result, personal information may be processed or stored in countries other than the country in which you are located.

Where applicable, we will take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable data protection requirements.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Object to or request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is processed

To exercise applicable rights, please contact us through our website.

We may need to verify your identity before processing certain requests.

13. Third-Party Websites

Our website may contain links to third-party websites, including scientific resources, service providers, suppliers, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

14. Children’s Privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technologies, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us through our website:

Synthenera

Website: https://synthenera.com

Contact: Please use our Contact page to submit a privacy-related inquiry.